Terms & Conditions

 

As this is our first time doing this, we guarantee your delivery by 10 working business days after purchase online. We will aim to reduce this after our first few months online. 

We will always try to deliver you a healthy plant. It is your responsibility to look after the plant after you receive it. But, if for some reason your plant arrives and there is an issue, please contact us so we can rectify this in some way. We can not be responsible for lack of care or neglect. 

We will accept returns and exchanges on any non-living item that is faulty or isn't fit for your desired purpose within 14 days of delivery. 

We legally allow you to cancel your order within 14 days but it will have arrived with you by then. This will only apply to orders below £42. After purchase, you are not able to cancel any potted live plants, they will have to be returned for a refund on the grounds of being faulty or defective (if applicable) due to them being made and potted to order.